Indodax Review – Fees, Supported Coins & Countries, KYC, Payment Methods

Indodax Review – Fees, Supported Coins & Countries, KYC, Payment Methods
Indodax Review – Fees, Supported Coins & Countries, KYC, Payment Methods
The interface is well organized and easy to use
Fiat deposits available 
No maker fee 
It is regulated both domestically and internationally 

As cryptocurrencies continue to gain popularity across the globe, crypto exchanges are sprouting up to meet growing demand. Indonesia has emerged as one of the hottest crypto markets, with over 7 million people now invested in digital assets. Leading the charge is Indodax, the country’s largest and most trusted cryptocurrency exchange.

In this comprehensive Indodax review, we’ll cover everything you need to know about this Indonesian crypto trading platform. We’ll look at the exchange’s pros and cons, supported coins, fees, payment methods, security features, mobile apps, and more. Whether you’re an Indonesian trader looking to invest locally or an international user considering Indodax, this review provides key insights.

Launched in 2014 as Bitcoin Indonesia, Indodax has cemented itself as the go-to platform for crypto trading in Indonesia. With over 1.5 million registered users, Indodax offers access to over 150 top cryptocurrencies including Bitcoin, Ethereum, and Cardano. We’ll walk through the quick and easy account setup process, highlight key trading features, and break down fees to help you get started.

Regulation remains a gray area for crypto in Indonesia, but Indodax aims to operate transparently and ensure a safe, secure trading environment. We’ll examine the exchange’s track record, security practices, and insurance coverage to help you understand the potential risks. Ultimately, our review will demonstrate if Indodax has what it takes to become a top global exchange.

Quick summary:
🔍 Feature📝 Description
🪙 Supported CoinsIndodax supports a wide range of cryptocurrencies including BTC, ETH, XRP, BNB, DOGE, DASH, EOS, ADA, SOL, USDT, and many others.
💰 Trading FeesCompetitive fees with 0.00% for makers and 0.30% for takers. Makers are not charged for creating a new trade entry.
🏦 Withdrawal FeesVary depending on the asset. For example, 1 ADA for Cardano, ₿0.0005 for Bitcoin Cash, and 100 BTT for BitTorrent. Always check the latest fees.
💳 Deposit MethodsSupports wire transfers but not credit cards. Cryptocurrencies can also be deposited using a digital wallet.
🔒 KYC VerificationRequires KYC verification to protect against fraud. The process is typically completed within 24 hours.
🌍 Supported CountriesAvailable in over 40 countries but not in the United States.

Indodax Overview

As the name suggests, Indodax is based in Indonesia. The exchange was launched back in 2014 with the simple name “Bitcoin Indonesia”. However, on March 14th of 2018, it changed its name to Indodax. The reason behind changing the name was quite simple actually, the crypto market has grown to the point where “Bitcoin” in the name was a too narrow thing. At the time of writing, Indodax has more than 1.5 million users. 

The exchange is, as you might guess, particularly popular among experienced traders from Indonesia. Indodax is considered Indonesia’s largest crypto asset marketplace.

Indodex offers a referral program to its users. When you go through the registration and verification process, you will be granted a referral link that you can send to your friends, colleagues, etc. Each person who registers with your link will become your referral and you will earn 10% of their trading commission.

Indodex currently supports three languages – Indonesian, English, and ChineseMoreover, this exchange has an affiliate program.

Indodex offers a variety of features and services to its users. So, without further ado, let’s jump into details. 

Services & Features

Indodax’s interface looks pretty well organized. When you go through the registration process (which will be explained later in the article), you are directed to their homepage. On the left side of the homepage, you will see different sections – Marketplace, Wallet, Voucher, Buy and Sell Bitcoin instantly, Account verification, Google Authenticator, and Information. 

So, let me briefly explain each important section. 


In the marketplace section, you will see various crypto assets, their price against IDR (Indonesian rupiah), and volume and % price change in the last 24 hours. You can select your favorite crypto assets, and go through different subsections – IDR Market, USDT Market (where coin prices are compared against USDT), Derivate, StableCoins, and DeFi. 

The platform has a standard TradingView terminal. Moreover, there is also an opportunity for mobile trading.


Indodax offers a crypto wallet to its users where you can hold IDR or any kind of crypto supported by the exchange. In the Wallet section, you will see asset name, balance, frozen balance, and action (deposit/withdrawals). 

Buy & Sell Bitcoin Instantly 

One of the focal features of the exchange based on it gained the big popularity it has. Indodex was the first exchange based in Indonesia that allowed instant buying and selling of Bitcoin. When you open this section, you will see your Bitcoin and IDR balance, and a few easy steps to buy or sell Bitcoin:

  • Input (enter the amount of Bitcoin you would like to buy or sell)
  • Confirm 
  • Result 

Please note that the minimum amount for buying Bitcoin is 10,000 IDR and the minimum selling order is 0.00001435 BTC. 

Indodax supported coins

Indodax was at the beginning of its journey focused mainly on Bitcoin, but in time, the exchange started supporting various altcoins. Today, Indodax supports a wide range of assets or more than 150 cryptocurrencies such as Ethereum (ETH), Binance Coin (BNB), Dogecoin (DOGE), Dash (DASH), Eos (EOS), Polygon (MATIC), Cardano (ADA), Solana (SOL), Tether (USDT), and many others. 

Indodax deposits & withdrawals

Indodax supports fiat deposits. However, the downside is that the only fiat currency available for deposits is IGR (Indonesian Rupiah). The minimum deposit is ~14,000 Rupiah or 1 US dollar. 

Deposits are available not only in IGR but in cryptocurrencies as well, with the help of digital wallets. 

When it comes to withdrawals, the platform offers fiat and crypto withdrawals. Again, same as with deposits, the only fiat currency available for withdrawals is IGR. 

Indodax deposits & withdrawals fees

If you deposit crypto to your Indodax account, there is no deposit fee, or in other words, it is cost-free. However, if you deposit fiat currency IGR, then the deposit is 1%.  

The fiat withdrawal fee is 25,000 IDR for transactions that are less than 100,000,000 IDR. If the withdrawal amount is more than 100,000,000 IDR, the withdrawal fee is 100,000 IDR.

When it comes to crypto withdrawal fees, it varies from asset to asset. For instance, the fee for withdrawing Cardano is always 1 ADA, for withdrawing Bitcoin Cash it is ₿0.0005, and for withdrawing BitTorrent is 100 BTT. 

₿0.0005 fee is around the market’s average (~₿0.0006). To conclude, deposit and withdrawal fees on Indodax are neither low nor high, I would describe them as a medium. 


Indodax supports wire transfers, but not credit card deposits or a bank transfer. The same goes for withdrawals. You can also deposit and withdraw using your digital wallet. 


It is not clear based on Indodax’s help center how many withdrawal limits are, but each user agrees to comply with these limits for both the Digital and Rupiah Assets that apply to the Member/Verified Member Account. The withdrawal limit is reset again or returns to 0 (zero) every 00:00 West Indonesia Time (WIB).

Indodax Trading Fees

Spot trading fees

The first thing traders analyze about the exchange is its trading fees. Each exchange has maker and taker fees. For those not familiar with these terms, maker fees are the fees paid by the traders who make a new trade entry in the order book. Taker fees are charged to traders who want to enter at the best available entry price.

Indodax does not charge a maker fee, it is always 0.00%. Take fee is 0.3% (around the market’s average). 

Does Indodax require KYC?

Yes, Indodax does have a required KYC (Know Your Customer) verification system. The exchange wants to protect its users from fraud. To finish the verification, you have to provide two documents:

  • Scan or Photo of an identity document
  • A picture of yourself is the same as the picture in Indodax’s guide

Indodax ensures that the whole process will be done within 24 hours which seems pretty fair.  

Indodax supported countries

Indodax is currently available in more than 40 countries or the following: Austria, Australia, Bangladesh, Belgium, Brazil, Bulgaria, Cambodia, Canada, China, Colombia, Croatia, Egypt, France, Germany, Hong Kong, India, Indonesia (yes, what a surprise!), Ireland, Israel, Italy, Japan, Malaysia, Netherland, New Zeland, Nigeria, Pakistan, Philippines, Poland, Qatar, Romania, Russia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Timor-Leste, Turkey, Ukraine, United Arab Emirates, United Kingdom, and Vietnam

Are US investors allowed on Indodax?

Unfortunately, US investors are not allowed on Indodax. It is always a negative side when the exchange does not allow US investors since the US market is still the biggest crypto market in the world. 

How to start with Indodax? (steps like registration, activation, verification, etc)

The registration process is fairly standard and straightforward on Indodax. You have to provide a username (think of something unique since the exchange does not accept the same one twice), email, password, and phone number. The phone number needs to be based in some of the countries supported by the exchange (complete list provided above). 

Once you are done with the registration process, the platform will prompt you to go through the mandatory KYC (Know Your Customer) verification system. 

Does Indodax have a Native Token?

No, as far as I saw, Indodax does not have a native token. Moreover, I have not found any plans to launch a native token in the future on Indodax’s website. 

For those wondering why this is becoming a common thing, a crypto exchange can launch its own token for various reasons, and exchange owners often give tokens to users as incentives and urge them to own them. Furthermore, most exchange tokens are designed to increase an exchange’s liquidity, incentivize trading activity, or facilitate an exchange’s community governance process.

Is Indodax legit and safe?

Yes, I would say that Indodax is a completely legit and safe platform, mainly because of the number of users it has. However, please keep in mind there is very limited info that can be found on the internet regarding Indodax’s safety and security. This is never a good sign, but there aren’t any bad users experiences either. 

Is Indodax Regulated?

Yes, we can describe Indodax as a regulated cryptocurrency exchange. The exchange operates transparently following the financial legislation of Indonesia, and there are international regulators, too.

However, I did find some accusations from users that the platform is all but regulated which is a bit worrying. In fact, this is never a good sign. 


Indodax is the biggest crypto exchange in Indonesia and is widely considered the biggest Bitcoin platform in that country. This is imposed. At the time of writing, Indodax has more than 1.5 million registered users. Moreover, the platform supports fiat deposits (only in IDR though), so it is suitable for complete beginners who do not own any crypto yet. 

However, Indodax has its downsides too, and some of those could be a dealbreaker for some traders and investors. For instance, the only fiat currency is IDR (for both deposits and withdrawals). Furthermore, there is no margin trading which can be bad news for experienced and advanced traders. 

Keep in mind that these are only my opinions based on my thorough investigation of the exchange. Please do your own research before deciding whether you want to use the Indodax exchange or not. 

At this point, it is good to note that all opinions and suggestions written in this article are not considered financial advice.

Read also:


Let’s look at some of the frequently asked questions when it comes to Indodax exchange. 

8.5 Total Score

Ease of use
Supported assets
Customer support
  • The interface is well organized and easy to use
  • Fiat deposits available 
  • No maker fee 
  • It is regulated both domestically and internationally 
  • The only fiat currency is IDR (for both deposits and withdrawals) which can be a dealbreaker for investors outside of Indonesia
  • There is a fee for fiat deposits - most competitors do not have this 
  • No margin or leverage trading 
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Philipp Traugott
Philipp Traugott

Phil Traugott is a staff writer at CaptainAltcoin. As a trained marketing specialist for copywriting and creative campaigns, he has been advising top companies on the following topics: online marketing, SEO and software branding for more than 10 years. The topic of crypto currencies is becoming increasingly important for companies and investors and he found it very alluring and fitting for his skillset which prompted him to pivot his career towards blockchain and cryptocurrencies.

  1. Indodax is a scam site. When I want to withdraw my money, it stopped me. It said I have to top up my account with more money before I can withdraw my money. This is really a scamming site.

  2. Indodax is a HUGE SCAM SITE!!!!!!!!!

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