SpectroCoin Review  – Fees, Supported Countries, Location
What can I do on SpectroCoin?
Digital currency wallet: Any of the currencies that are associated with the brokerage can be stored on their online wallet.
There are a few different payment options for users, they include cryptocurrencies, gold and fiat currency. The only fiat option available though is Euros, which may lead to additional fees if your bank is linked to alternative fiat currencies.
Bank transfers are available to users, allowing a deposit straight from their bank account, this may take upto 5 business working days to clear.
Users have the option to deposit any supported cryptocurrency straight into their wallet, allowing them to be transferred to alternate currencies. These will take upto 30 minutes to appear.
If using a standard VISA/Mastercard, the deposited amount should appear instantly, however the user will incur a fee of 5.5% with every deposit using this method.
Electronic wallet deposits all work in the same way as the standard Debit/Credit card deposits. Users will have the option to deposit using Neteller, GiroPay or Skrill, they will face lower fees than depositing with a Debit/Credit card (ranging from 2-3%). Paypal is not currently supported however.
Gold is listed as a deposit method, however users don’t currently have this option in the deposit menu.
What devices can I use SpectroCoin on?
Any device that is able to connect to a web browser should be able to access SpectroCoin, meaning Laptops and Desktops can easily access it. They also have their own app, which makes accessing on Smartphones and Tablets (iOS and Android) very easy.
How easy is it to use SpectroCoin?
Incredibly easy, the website and app are both user friendly and intuitive to use, meaning anyone can operate it with relative ease. Navigation between the brokerage and the wallet is simple, and signing up for a prepaid card is a breeze and intuitive. There are however some complaints about the speed of the app at times. SpectroCoin is also supported by over 200 countries, making it very accessible.
Account verification is required for most of the features of SpectroCoin, this can be done by uploading a photo of a Government issued ID. (i.e. A passport or driving licence) The process of account verification can take upto 3 business working days to clear and validate.
There are 4 main options for customer support, with a claim of a response within 1 working day, however there have been complaints that responses have taken longer or have not come through at all at times.
The ways in which you can contact them are as follows:
Email: helpdesk@SpectroCoin.com This is the email in which they are reachable for support.
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Phone: +44 20 3769 5474 This is the phone number used for customer.
Social media: They have accounts on both facebook and twitter, making them easy to reach through social media.
Ticket Request: you can also send a ticket request through their “contact us” page.
As with other brokerages, SpectroCoins brokerage is easy to use and very user friendly. All of the fees are clearly stated, meaning it would be difficult to be surprised by fees. With the options for depositing and withdrawing being clearly listed, users can see which cryptocurrencies are available for withdrawal and deposit very easily on the site. However the options for fiat currencies are strictly limited to euros currently.
Is SpectroCoin a secure brokerage?
Yes the brokerage is very secure, boasting no reports of attacks since its conception in 2013, while also allowing for two factor authentication, which drastically improves the security and reduces risks. And with the website being third party encrypted, the brokerage is very secure overall.
Are there fees?
Yes, the brokerage has fees, these fees are there when both depositing and withdrawing from the brokerage, these fees change depending on the method of money transfer.
If using a regular Credit/Debit card for a deposit, there is a fairly substantial fee of 5.5%. However if the user uses SEPA (Single Euro Payments Area) bank transfers there are no additional fees, which is good. With Electronic wallets, the fees are lower, between 2-3%, although PayPal is not currently supported.
When making withdrawals, the fees are exactly the same as when depositing, with the caveat that you can’t withdraw to Credit or Debit.
What are the withdrawal and deposit limits?
Currently there is no limit on withdrawing/ depositing cryptocurrency, which makes things easy there. However there are limits that are in place when using Fiat currency, these are dependent on the method of deposit.
SEPA transfers have no limits.
With Credit and Debit, there is a minimum deposit requirement of €1.
- €1000 daily limit
- €3500 weekly limit
- €6000 monthly limit
- €15000 annual limit
There is no option to withdraw with Credit and Debit.
Electronic wallets only have a daily limit of €2000 and a withdrawal limit of €10000
Summary of SpectroCoin’s brokerage
The API of the wallet is publicly available, with guaranteed access with two factor authentication giving additional security. All digital currency funds are in cold storage, allowing for secure offline storage of cryptocurrencies.
What are the security features?
SpectroCoin claims that they store 99% of customer funds offline, which means that they’re not at risk to hackers, this is an excellent feature and gives some extra piece of mind to users, while making SpectroCoin stand out. They also offer Two factor authentication, guaranteeing your wallet security and giving access to you and you only.
Are there fees?
Yes, there are fees when transferring cryptocurrency out of your SpectroCoin wallet. The only fees precisely listed are for the movement of Bitcoin. They charge 0.0003 BTC when transferring Bitcoin to another wallet, while also having a standard Blockchain network fee of under £2 worth of BTC. The standard network fee is used to pay miners who verify the transactions on the blockchain.
What are the deposit and withdrawal limits?
There are no limits with wallet or cryptocurrency transactions, although there are some limits when depositing with fiat currencies, which are stated in the limits of the brokerage section above.
Summary of wallet
In general, the wallet offers standard flexibility, and convenience with the cryptocurrencies that they offer, however they only offer a few cryptocurrencies compared to other brokers. However when it comes to security, they are at a higher standard that some of the other options as they claim that 99% of the funds are stored offline in cold storage, which means they are out of reach of hackers.
When converting from crypto to fiat, the card converts at the time of the card being loaded with the money. This means that the card will not hold whichever cryptocurrency was transferred onto it, and instantly converts to fiat currency.
You cannot connect this card to your mobile wallet however, as contactless options are not supported.
Can I manage my card through an app?
Yes, the app allows for the user to top up the card by transferring either fiat or cryptocurrency straight from the wallet to the card. The app cannot be used to make purchases with the card however.
Can I use SpectroCoin’s card abroad?
Yes, the card is able to be used abroad for purchases or cash withdrawals. There is the issue that the card is only available in dollars or euros, meaning that the user will face an extra 3% currency exchange fee, which is pretty high.
Are there fees for using my card?
The fees are listed as follows:
- Card Price: €9 for the digital card. €50 for the physical version
- Monthly service charge: €/$1 depending on what denomination your card is in.
- Card load fee: 1% fee whenever loading the card
- Currency exchange fee: 3% extra fee when exchanging to a foreign fiat currency
- ATM withdrawal fee: $2.50
- Online transaction fee: €/$0.25 per transaction
These fees mean that in the long run you will be charge slightly more in Euros than in Dollars.
Are there deposit and withdrawal limits?
The limits are as follows:
- Maximum daily top-ups: 2
- Maximum top-up value: €4000 or $5000 depending on denomination
- Minimum top up amount: €/$ 10
- Maximum card balance: none
- ATM withdrawal limit: $1500
- Maximum daily top-ups: 2
- Maximum top-up value: €/$250
- Minimum top up amount: €/$ 10
- Maximum card balance: €/$2500
- ATM withdrawal limit: $1500
Summary of card
The SpectroCoin offers a great way to spend cryptocurrencies in store and online, this is also made even easier if you are already a user of the wallet and brokerage as they link very well together. The card does convert at the point of loading though, this may be a problem for some, as it will not hold your cryptocurrency but will just convert it straight into fiat. The fees of this card are also a little steep compared to competitors on the market, which could also be a problem, but like mentioned before the card works really well with the broker and the wallet, so these higher fees might not be as bad.
SpectroCoin’s Merchant Tool
SpectroCoin also offers Shops and businesses a merchant tool, allowing them to accept payment in the form of Bitcoin, Dash and XEM. The service can be implemented to allow for the use of cryptocurrency directly.
It works by allowing them to scan a QR code of the invoice. The payments are instantly converted to fiat currency and then deposited into the bank account of the business. This is to help avoid volatility. This allows the customer to spend cryptocurrency directly.
This was formerly known as Bankera Loans – read more about it in our separate review of their service.
In conclusion, SpectroCoin has made a wallet and brokerage in one simple and intuitive platform, that is easy to use and functional. They also allow for this to be connected to either a virtual or physical prepaid card. Their platform also allows for the acceptance of cryptocurrencies as payment by shops and businesses using their own merchant tool. However they do only offer a limited number of coins, which can be a turn away for some people.
As with other services, there are fees when depositing, withdrawing and transferring into your wallet or prepaid card, however the fees are slightly higher than the market average with SpectroCoin. That being said, SpectroCoin does offer a very convenient service for the user, despite the high fees, and is a valid option.
Spectrocoin is a legitimate business that exists for more than 5 years and vast majority of user experiences with them is positive.
- A lot of different services under one platform
- Supports various payment methods
- Easy to use for newcomers
- Not the cheapest way to get into crypto
- Slow customer support
CaptainAltcoin's writers and guest post authors may or may not have a vested interest in any of the mentioned projects and businesses. None of the content on CaptainAltcoin is investment advice nor is it a replacement for advice from a certified financial planner. The views expressed in this article are those of the author and do not necessarily reflect the official policy or position of CaptainAltcoin.com