Review – Is legit or scam?

ChangeNOW is one of the largest instant cryptocurrency exchanges that allows users to quickly swap between various digital assets. In this review, we will take an in-depth look at the platform to determine if it is a legit crypto exchange service or a scam.

We will analyze key aspects like fees, selection of coins, speed of transactions and security measures in place. Our aim is to help readers understand if ChangeNOW can be trusted for quick and secure crypto exchanges or if there are any red flags to watch out for.

Quick summary:
🌐 TopicDescription
💱 ChangeNow.ioA non-custodial cryptocurrency exchange service operating since 2017, offering fast, anonymous transactions between cryptocurrencies and fiat currencies. Accessible via web platform, Telegram bot, iOS and Android apps, and various 3rd party wallets.
🔑 Key FeaturesNon-custodial service: ChangeNow does not store funds; users deposit coins to a ChangeNow wallet address for swapping. – No account sign-ups: Ensures anonymity for most crypto-to-crypto transactions. – Limitless trading: No limits on single trade, daily, or weekly crypto-to-crypto swaps. – Global availability: Supports 15 languages and is accessible worldwide. – Fees: Not explicitly detailed; fees likely vary based on transaction type and size, especially for larger trades and credit card purchases.
⚠️ Scam AccusationsAn allegation against ChangeNow was investigated and found likely invalid. It involved a user with issues in a large trade, using faked identity documents for transaction verification.
👥 Customer ReviewsChangeNow has positive user reviews, with a 4.6 out of 5 rating on TrustPilot. Users commend its ease of use, fee structure, online reputation, and support.

ChangeNOW’s interface is made to be understandable even for the beginners. Also, the platform publishes guides and tutorials on how to use the service along with cryptocurrency education material. The exchange is owned CHN Group Limited.


Exchanges through ChangeNOW are performed both in crypto and fiat currencies. Digital assets can be purchased with credit and debit card. However, withdrawals (crypto-to fiat exchanges) are not available on the platform.


ChangeNOW exchanges are simple and can be done in just a few steps with no special crypto assets knowledge.

ChangeNow review: Key information:

  • Site type: cryptocurrency exchange
  • Company launch: 2017
  • Company Location: Global Gateway 8, Rue de la Perle, Providence, Mahé, Seychelles
  • Available currencies: Bitcoin, Ethereum, Litecoin, and 200+ other cryptos
  • Deposit methods: fiat, cryptocurrency
  • Withdrawal methods: cryptocurrency
  • Fees: moderate
  • Security: High
  • Community trust: OK
  • Customer Support: 24/7
  • Mobile App: Yes
  • Beginner Friendly: Yes
  • Site:

ChangeNOW offers a user-friendly and fast exchange service without registration, login or any other type of personal data disclosure with the exception of rare KYC cases triggered by a risk management system. Due to this, ChangeNOW is a good service for quick and anonymous cryptocurrency swaps.

The reviews of the company on social media and other platforms are somewhat negative, mostly due to the stupendously high network fees they charge. That is the price of anonymous and KYC-less buying of crypto. The reviews of the company on social media and other platforms are largely positive.

If you are new in the crypto world or an experienced trader, you can use ChangeNow.

ChangeNOW review

ChangeNOW Exchange Overview

ChangeNOW is a non-custodial platform for quick and seamless crypto exchanges. The exchange is partnering with major trading, gaming and crowdfunding services as well as crypto wallets. The list of core ChangeNOW partners includes:

ChangeNOW also has its own token (NOW) that is distributed to the clients through constantly running raffles and bounties. If you are a crypto holder or a beginner seeking for an exchange with a good variety of currencies listed, ChangeNOW can be a good option for you.

The method of exchange is very simple if you would like to exchange Bitcoin to Ethereum, you would just need to specify the amount of coins you would like to swap, see the current rate and enter all the needed information. ChangeNOW generates a cryptocurrency wallet address to send your coin in and after a short period of time, you get your exchanged crypto. Moreover, ChangeNOW offers a customized instant exchange.

ChangeNOW is available worldwide and has 24/7 support for the clients and has a decent mobile app.

As for the merchant side, ChangeNOW offers easy API integration with other websites as well as widgets and buttons of the service.

ChangeNOW is available in most of the countries. However, according to ChangeNOW’s terms of use, by accessing and using ChangeNOW, you acknowledge and declare that you are not located in, or are not a citizen or resident of Cuba, Iran, North Korea, Crimea, Sudan, Syria, United States of America, Bangladesh and Bolivia, among with any other country subject to United Nations Security Council Sanctions List and its equivalent.


Supported Cryptocurrencies

Bitcoin (BTC), Ether (ETH), Bitcoin Satoshi Vision (BSV), Bitcion Cash (BCH), Ether Classic (ETC), DogeCoin (DOGE), DASH, Litecoin (LTC), Monero (XMR), Ripple (XRP), Zcash (ZEC), Digibyte (DGB) and over 200 other crypto coins and digital tokens.

change now supported coins

ChangeNOW can be used for almost all trading pairs.


Is ChangeNow legit platform? Is ChangeNow scam?

While there are considerable complaints among ChangeNow users about fee ripoffs, it is hard to call the platform an outright scam that will run away with your money. However, there are much better, safer and cheaper options where you can buy and trade your coins like Binance, eToro Coinmama, and Coinbase.

8.5 Total Score

Ease of use
  • No account sign-ups
  • The web platform is simple and easy to navigate even for first time cryptocurrency traders
  • Trades are speedy with the vast majority completing in 2 minutes. Other exchanges may take up to 40 minutes
  • Large trades incur higher fees
  • Extra fee for credit card purchases
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Rene Peters
Rene Peters

Rene Peters is editor-in-chief of CaptainAltcoin and is responsible for editorial planning and business development. After his training as an accountant, he studied diplomacy and economics and held various positions in one of the management consultancies and in couple of digital marketing agencies. He is particularly interested in the long-term implications of blockchain technology for politics, society and the economy.

  1. Scam site stay very clear off to save yourself from any Headaches

  2. I just want to make sure it’s known to readers that the exchange rate is not always 1:1, and it depends highly on hidden fees that their liquidity provider gets.

    They’ll show you what you’re going to get, but they dont explain why, and if you trust them as much as they tell you to, you will be disappointed.

    I got 50% of the investment back when I used them. That’s on me, but it’s on them for misleading me.

  3. I’ve used them several times recently and it worked perfectly every time, as expected.

  4. CHANGENOW EXCHANE These are scammers! 2.5 BTC SCAM

    I asked them to change the xmr payment address (more than 2.5 btc ($110K) to xmr), because the deposit time was running out, and the exchange lasted too long on their part. I passed the validation, that’s what they called the verification, and they guaranteed that the address would be changed. But they made a mistake, and sent my money to the old xmr address, to which I lost access.

    They have admitted their mistake, but they do not want to fix it. For more than 24 hours, they have not given me an eta when they give me my money. They banned me in the chat of their community just because I wanted to get my money.

    It’s the third day they’ve been dragging this out. I am asking for the help of the community to get my money back!

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