CoinSmart Review – Fees, Supported Coins & Countries, Payment Methods, KYC Process

It is a duly registered company. Thus, users have rest of mind regarding the safety of their funds
It has a user-friendly interface that is easy to navigate, even for beginners.
Its verification process is swift. This is an improvement over some exchanges that require days before approving verification processes.
It has fast and easy deposit and withdrawal processes
Its assets are backed by industry-grade security
It has a helpful support team
It helps customers make sense of their tax responsibilities.
It also offers referral bonuses

CoinSmart is a cryptocurrency exchange based in Toronto that caters to crypto users worldwide. CoinSmart was started in 2018 by Justin Hartzman and Jeremy Koven to give Canadians a reliable exchange that was easy to use and good for beginners.

The platform offers fast verification, a user-friendly interface, bank-grade security and many options for funding in different fiat currencies. They also offer more advanced options for experienced and higher volume traders. CoinSmart is an excellent choice for those looking to get started with cryptocurrencies or those who are already experienced traders. With its easy-to-use interface, fast verification process and secure platform, it is one of the best exchanges available in Canada.

The platform offers an array of features such as advanced order types, margin trading, portfolio tracking, and more. It also provides educational resources to help new traders understand the basics of cryptocurrency trading. CoinSmart also offers a mobile app for iOS and Android devices so users can trade on the go. With its user-friendly interface, low fees, and secure environment, CoinSmart is an ideal choice for those looking to get started in cryptocurrency trading.

In this article, we will treat important facts about the Coinsmart exchange, examine its merits and demerits and hopefully help you decide if it is suitable for you. Without further ado, let’s start with an overview.

Coinsmart 1-minute summary

•Coinsmart is a publicly listed cryptocurrency trading platform based in Toronto, founded in 2018 by Justin Hartzman and Jeremy Kobin.

•Coinsmart is compliant with regulatory standards, backed by a registered Canadian bank, and users can buy and sell Bitcoin with euros, Canadian, or US dollars.

•Users in Europe and Canada can access the platform on desktop or mobile, with plans to expand to Latin America and Australia soon.

•To register on the platform, users must provide an email address, create a secure password, set up two-factor authentication, and verify their telephone number and ID.

Depositing Funds to CoinSmart

•CoinSmart allows users to deposit funds via bank wire or Canadian/US dollars for free, with a minimum of 50 euros and a maximum of 5 million euros.

•For orders worth more than USD 25,000, CoinSmart offers customized OTC trading services with dedicated account reps, discounted fees, and optimized pricing.

•Funds must be sent in euros and from a bank account in the user’s registered CoinSmart username.

•All deposits are processed and added to their account the same day they receive them in their bank.

•CoinSmart offers 18 cryptocurrencies plus 3 fiat currency options.

•To find a crypto wallet address, click on „Deposit“ to see the QR code and Bitcoin address to copy and send funds to.

•When sending crypto, double-check the address and send smaller test amounts before sending all crypto, especially with new addresses.

•Single trades incur a 0.2% fee and double trades incur a 0.3% fee.

•The platform is partnered with data collection agencies, BitGo, and Chainalysis.

Withdrawing Crypto and Fiat Funds

•Withdrawing crypto requires entering the receive address, amount, and fees.

•Withdrawing fiat requires selecting a withdrawal type (EFT, wire transfer, etc.) and will incur fees.

•Be aware of fraud schemes and double check all addresses before withdrawing.

•Although the withdrawal may take up to five days, it may take less time.

•If you decide to close your account, withdraw all assets from your account first and then reach out to their customer support team who will take care of the rest of the process.

•Customer services or support can be reached via email or through the 24/7 live chat.



The Coinsmart exchange was created in July 2018 and came in with the mission of making crypto more accessible to the common person in all parts of the world. Based in Toronto, Canada, it has come a long way towards achieving its objective and has implemented easier ways of trading and holding crypto in an increasing number of countries. 

Some outstanding facts about it are:

  • It provides near-instant verification thanks to its partner, Sumsub
  • It is well registered and regulated by the Canadian financial authorities
  • It is not only limited to Canada but extends to about fourteen additional countries.
  • With its user-friendly interface, it is easy for even beginners to trade cryptocurrency.
  • It offers something called the Smartguarantee that ensures very fast verification, deposit, and withdrawal processes for its users.
  • It offers referral benefits in which you and the person you refer get $15 each when they make a deposit of $100 worth of crypto or more.
  • Since November 2, 2021, Coinsmart has been a publicly-traded company in the Canadian stock exchange company, NEO exchange, under the ticker SMRT.


Any crypto exchange should allow users to purchase and sell cryptocurrencies. Coinsmart makes that easy for you as you can trade crypto against crypto or fiat. The exchange currently enables users to trade against three fiat currencies, namely Canadian Dollars(CAD), United States Dollars(USD), and Euros(EUR). 

There are two types of trades on Coinsmart. They are the single trade and the double trade. Single trade involves trading any crypto against fiat currency or against BTC. The fee for this type of trade is 0.2%. Double trade, on the other hand, involves trading two cryptos that are not BTC against each other.



Currently, there are thirteen coins supported on the exchange; they are Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Monero, Cardano, USD Coin, EOS, Dogecoin, Chainlink, Polkadot, Uniswap, Shiba Inu, and Tether(USDT). In the future, more coins will be added.


Interac E-transfer0% for $2,000+ deposit while it is 1.5% for lower deposits($100 to $1,999)Minimum of $100, Maximum of $3,000.
Bank Wire0% for $2,000+ deposit while it is 1.5% for lower deposits($100 to $1,999)Minimum of $10,000,Maximum of $5,000,000
Bank DraftNo feeMinimum of $500,Maximum of $5,000
Credit or Debit CardsA deposit fee of up to 6% is charged; withdrawals are not permittedMinimum of $100,Maximum of $5,000.
Electronic Funds Transfer1% withdrawal fee. Deposits are not allowedMinimum of $50,Maximum of 10,000.


In line with the Anti-Money Laundering Policy that guides all regulated financial institutions, Coinsmart employs KYC regulations to prevent fraudulent people from accessing its services. It does this in collaboration with Sumsub and databases shared by data collection agencies. The verification process is also very fast and is usually completed within the same day, except there are extenuating circumstances. We will discuss more on the KYC procedure as we move along with our discussion.


Coinsmart is supported in many countries. They also plan to include more countries as time goes on. Some of the countries currently supported are Australia, the United Kingdom, Nigeria, Japan, France, Russia, Ukraine, Italy, among others. 

US citizens are currently prohibited from trading on the platform. However, this may be bound to change soon, especially as the Coinsmart exchange has obtained a FinCen license from the USA government.



Starting an account with Coinsmart is a straightforward process. Follow the process outlined below:

  • Go to their website and click on ‘Create an account’ at the top corner of the page.
  • Fill out the required information, namely your first and last names, email address, password, location, and Captcha verification.
  • You will receive an email at the address you provided. To activate your account, follow the link provided in the email.

Once you’re done with registration and activation, the next step is verification.


The first verification step is the verification of your phone number. To do this, enter your phone number with the country code. An SMS will be sent to that phone number containing a code that you need to enter on the screen.

The next verification page will direct you to a form where you are required to fill out more information about yourself, including your name, occupation, date of birth, address, etc. Once you’ve filled that out, you have been fully registered on the platform. But your verification process is not complete.

To complete your verification process, click on the ‘Verify Me’ button that will pop up after following the steps above. Here, you would submit your government-issued identity document along with a selfie video. The exchange has partnered with Sumsub, an advanced online verification company, to ensure this process is swift.


Coinsmart does not currently have a native token. Nevertheless, the exchange is a public company listed on the NEO exchange. It trades under the ticker SMRT and has been publicly traded since November 2, 2021.


Coinsmart is one of those exchanges that give its users rest of mind regarding the safety of their assets to a reasonable degree. In what way? Consider:

  • It is registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC). Thus it is a legit money service agency. It is not a scam
  • Crypto assets are stored in Bitgo wallets, cold wallets that are alienated from the online world. These wallets offer the highest level of security against hackers. In addition, Bitgo has an unparalleled $100,000,000 insurance, which will be used to restore users‘ funds in the unlikely event of a security hack.
  • Fiat assets are stored in local Canadian banks. This makes it more secure as users can still access their funds even in the event of stricter regulations or unfavorable business conditions.
  • Platform users can also log in with two-factor authentication. This facilitates improved account security and reduces the likelihood of keylogger attacks.


According to their website, the exchange is regulated by the relevant authorities. On the website, the exchange shows that they have obtained the following licenses:

  • A ‘Restricted Dealer Registered’ license with the Ontario Securities Commission in Canada
  • A Financial Transactions and Reports Analysis Centre of Canada(FINTRAC) license in Canada.
  • A Financial Crimes Enforcement Network(FINCEN) license in the United States of America
  • A Digital Assets and Wallet Provider License in Estonia.

It is therefore clear that the Coinsmart exchange is duly registered and regulated, a safe place for your funds.


Cryptocurrency trading is indeed volatile and subject to a lot of risks. However, the brave at heart who choose to tread these murky waters should not have to deal with rigorous verification processes before being allowed to trade. That is what the Coinsmart exchange hopes to simplify for Canadians first and then other countries.

I hope this article has helped you, whether you’re a Canadian or not, to learn more about the Coinsmart exchange and determine if you can use it for your cryptocurrency experience. Always remember, though, that you have sole responsibility regarding the crypto decisions you make. Therefore, never forget to look very well before you leap.

Please note that CoinSmart is a good place to buy crypto but not to trade it as there is a very limited number of available coins. You will need to move to some other exchange like Binance, Kucoin or Kraken if you plan to trade a lot.

If you are not fond of Coinsmart, make sure to check out our guides on other cryptocurrency exchanges:



Due to Coinsmart’s Smart Guarantee feature, Deposits of funds are guaranteed to be processed on the same day. Therefore, regardless of whether you’re depositing crypto through the usual means or depositing fiat through Interac E-transfer, Bank Wire, Bank Draft, or Bank Cards, you are getting your funds on the same day.


here are currently three fiat currencies on Coinsmart with unique withdrawal methods. They are:

  • For withdrawing EUR, you can use either SEPA or wire transfer
  • For withdrawing CAD, you can use either EFT or wire transfer
  • For withdrawing USD, you can use wire transfer


Yes, you can. Sending Bitcoin from Coinsmart follows the same procedure as doing it from other exchanges and wallets. You paste the receiver address in the column provided and check it against the correct network.


To get ADA or Cardano on Coinsmart, follow the process already outlined in this article about how you can create an account with the exchange. Proceed with activation and then verification. Once your verification is complete, click on the ‘Buy/sell/trade’ button on the homepage and select the currency you want to buy ADA against. The minimum ADA you can buy on the platform is 5 ADA.


There are three fiat currencies supported on the platform. They are United States Dollar USD, Canadian Dollar CAD, and Euros EUR. More currencies may still be added in the future.


Yes, it does. The fiat currencies are USD, CAD, and EUR. They are deposited through Interac E-transfer, Bank Wire, Bank draft, and Bank Cards. Each of those deposit methods come with their own fees and limits, which are outlined in the table below:

Interac E-transfer0% for $2,000+ deposit while it is 1.5% for lower deposits($100 to $1,999)Minimum of $100, Maximum of $3,000.
Bank Wire0% for $2,000+ deposit while it is 1.5% for lower deposits($100 to $1,999)Minimum of $10,000,Maximum of $5,000,000
Bank DraftNo feeMinimum of $500,Maximum of $5,000
Credit or Debit CardsDeposit fees are up to 6%; withdrawals are not permittedMinimum of $100,Maximum of $5,000.


At the moment, leveraged trading is currently not allowed on Coinsmart. However, that can’t be ruled out in the future as the exchange is ever bent on expanding its reach in the crypto world. In addition, the company’s stock token on the Neo exchange, SMRT, can be traded on margin.


It is based in Toronto, Canada, where it is duly registered under the appropriate authorities. In addition, it is licensed under the financial regulatory authorities of the United States of America and Estonia. Lastly, its services are available in about 45 countries around the world, including the United Kingdom and most of Europe

8.6 Testergebnis

Ease of use
Supported assets
Deposits & Withdrawal Methods
Customer support
  • It is a duly registered company. Thus, users have rest of mind regarding the safety of their funds
  • It has a user-friendly interface that is easy to navigate, even for beginners.
  • Its verification process is swift. This is an improvement over some exchanges that require days before approving verification processes.
  • It has fast and easy deposit and withdrawal processes
  • Its assets are backed by industry-grade security
  • It has a helpful support team
  • It helps customers make sense of their tax responsibilities.
  • It also offers referral bonuses
  • The number of cryptocurrencies supported is limited.
  • The service is currently unavailable in several countries, such as the United States.
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CaptainAltcoin's writers and guest post authors may or may not have a vested interest in any of the mentioned projects and businesses. None of the content on CaptainAltcoin is investment advice nor is it a replacement for advice from a certified financial planner. The views expressed in this article are those of the author and do not necessarily reflect the official policy or position of

Rene Peters

Rene Peters

Rene Peters is editor-in-chief of CaptainAltcoin and is responsible for editorial planning and business development. After his training as an accountant, he studied diplomacy and economics and held various positions in one of the management consultancies and in couple of digital marketing agencies. He is particularly interested in the long-term implications of blockchain technology for politics, society and the economy.

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